So its Friday and for whatever reason I was on hostage status. What I mean is that I was hungrier than a hostage (cuz you know they don't get fed...) So I am sitting at my desk contemplating what I wanted to eat for lunch. I had a taste for something light and airy a la Jane Fonda but unfortunately that was out of my "reach"... So I decided upon one of my favorites, PIZZA!
So I get to the pizza place and to my disappointment they didn't have any cheese or pepperoni pizza prepared. I'm like WTF...its lunch time, are you serious? So as I approach the register I ask the cashier (is that still the politically correct term for the help that takes your money?) what did she have coming out, and she replies "...oh those are personal orders..." I just say thanks and I walk away. The subway at that location has a small issue with KEEPING THEIR FREAKIN' BREAD SOFT so that wasn't an option. So I figure what the hell, Burger King is always a good solution.
Now I am very specific in how I eat certain things because it depends on my mood. So I order an original chicken sandwich with ONLY cheese and mayo...cut in half...simple right? WRONG they fuck it up! You know once your food is prepared and they place it on the warmer for it to be bagged...well the sandwich maker (cuz i don't' know what she would be called besides the HELP) takes the sandwich off the warmer and states "...oh I messed that up...) now that peaks my interest so I watch her to make sure that isn't my sandwich. She opened the wrapper, scrapped off the extra crap she put on it and re-wrapped it, but I still had to make sure it was mine before I made a scene. When they called my number, I immediately said "I WANT A REFUND..." I was asked "...so you don't want this.." and I said "no I was watching the sandwich maker and when she realized she messed up my order she scrapped the extra shit off and proceeded to re-wrap it and serve it to me..." the clerk gonna have the nerve to ask me which station did I witness it (are you serious?) and then she asked "would you like for me to personally go make your food?" and I said " No thank you, I am thoroughly disgusted and all I want is my money..."
Suppose I was allergic to the extras she put on the sandwich? Supposed I was in the drive-thru and never witnessed this with my ojos?
Customer service ha....boy is that a joke!
~feenix
Messy
5 years ago